Notion Mail and Slap: Two complementary ways to enhance email integration with Notion

On October 24, 2024, Notion unveiled several exciting new features at the “Make with Notion” event in San Francisco. Among these was Notion Mail, an AI-enhanced email client designed to change the game of email management.

In this post, I’ll walk through what Notion Mail offers, what it doesn’t, and why Slap is the perfect complement for those looking to manage their email communications directly within Notion databases.

What is Notion Mail?

Notion Mail, expected to launch in early 2025, is set to work as a separate app from the core Notion platform—much like Notion Calendar works.

Key Features of Notion Mail

• Google Integration: Compatible only with Gmail and Google accounts at launch.
• AI-Enhanced Management: Use prompts to auto-tag and archive emails, extract travel dates, or even follow-up on your emails.
• Meeting Scheduling: Integration with Notion Calendar for easy meeting scheduling.
• Customizable Views: Organize your inbox in personalized ways for faster email management.
• Email Templates with Variables: Add variables in email templates to add a personal touch to your emails (without effort).
• Notion Editor Interface: Write emails with Notion’s familiar editor, allowing you to structure emails as if drafting a Notion page.

For those eager to try it out, you can join the waitlist here. Pricing details are still unconfirmed, which raises some questions about additional costs beyond standard Google Workspace fees.

Slap: The perfect complement to Notion Mail

While Notion Mail introduces a versatile email client with powerful AI functionality, Slap seamlessly connects your Gmail inbox with your Notion databases. With Slap, you can manage customer relationships (CRM), track support tickets, and integrate your email communications directly into Notion workflows.

Key advantages of using Slap

Using Notion databases instead of just a mailbox to manage support tickets, leads, or tasks offers several advantages:

• You harness the collaborative power of Notion to handle helpdesk tickets, close deals, and manage tasks more efficiently.
• It provides valuable analytics for tracking sales funnels and customer support performance.
• It enables you to create organized workflows for streamlined management.

CRM and Helpdesk Management with Slap

CRM Management

If you’re using Notion as a CRM, Notion Mail’s AI features—such as auto-follow-ups and reply suggestions—are great for handling initial lead inquiries and meeting scheduling. Slap takes it further, connecting your email threads with a Notion CRM database for tracking your entire sales funnel.

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Imagine wanting a quick view of which sales strategies are most effective, or a forecast of expected revenue. With Slap, you can connect each email thread to its corresponding lead record, add relevant tags, and assign team members to specific tasks. All communication, notes, and analytics are stored in a single place—giving you a streamlined view of your sales pipeline.

For more on how this works in practice, check out our in-depth guide here.

Helpdesk Management

Similarly, when running a helpdesk, using a Notion database to manage tickets offers clear advantages, especially for tracking and collaborating on client inquiries. While Notion Mail makes responding easier, Slap enables you to manage support tickets more effectively by linking email threads directly to support records in Notion.

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Imagine having all relevant details, previous responses, and internal comments for each ticket available in a single database entry—keeping your support process organized, accessible, and efficient.

Why Use Both?

Combining Notion Mail’s AI functionality with Slap’s email-to-database connection empowers you to treat your emails not just as messages but as actionable CRM and helpdesk records. With both tools, you can craft a tailored workspace, tapping into AI for efficiency while maintaining Notion’s powerful organizational structure.

Conclusion

The introduction of Notion Mail is an exciting evolution in the Notion ecosystem, offering an intuitive, AI-powered email experience for Google users. However, for teams and businesses wanting an integrated CRM or helpdesk solution in Notion, Slap remains a vital complement, bridging the gap between email and database management.

Using Notion Mail and Slap together opens the door to a new level of productivity and communication efficiency within Notion, giving you the tools to manage leads, support tickets, and customer interactions in a single, customizable workspace.

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If you’re ready to streamline your email processes and unlock the potential of integrated database management, try Slap. For questions or feedback, feel free to reach out at laura@getslap.co. Thanks for reading!

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